Returns & Exchanges, Explained

Because every item is printed just for you, our returns policy is built around defects rather than change-of-mind. If your item arrives damaged, misprinted or faulty, email us within 7 days of delivery with a photo and we'll reprint it or refund you in full — you don't need to ship the faulty item back.

What we can't accept is a return for the wrong size chosen or a change of heart, because a made-to-order item can't go back into stock. That makes the size guide on each product page your best friend before checkout.

If you catch a mistake right after ordering, contact us quickly: if it hasn't gone to print yet, we'll do our best to cancel and refund it. For anything else, our full refund and shipping policies spell out the timing and details.